Practice Director - (CMS - Adobe Experience Manager)

GSPANN is looking for a Practice Director - (CMS - Adobe Experience Manager). As we march ahead on a tremendous growth trajectory, we seek a passionate and talented professional to join our growing family.


Experience Required: 15+ Years

Location: Hyderabad

Job Type: Permanent

Technical Skills Requirements: CMS, AEM, OWC, Magento


Roles & Responsibilities:

  • Manage multiple Global Delivery teams

  • Work with Onsite Account Manager in identifying the new opportunities and identify resource needs (Account Growth)

  • Lead the Presales activities from offshore for the new opportunities and defend the proposals

  • Lead the business review meetings with the customer

  • Prepare the metrics regarding the engagement on a regular basis and present to the management

  • Single point of contact for the account from offshore

  • Work with HR and Hiring teams in ensuring the timely fulfilment of resource needs

  • Mentor the next level leaders of the engagement

  • Should be comfortable in dealing with Architecture, Design, Program Planning discussions with senior client stakeholders on an ongoing basis.

  • Should be comfortable in groups/teams and be able to both lead and follow. Must bring top-notch consulting /relationship management skills and a deep appreciation of IT tools, techniques, systems, and solutions. Accountable for Client satisfaction, Delivery quality and Growth

  • Should be able to conceptualize, analyse, create blueprint for business transformations and present solutions


Required Skills:

  • Good hands on experience on Content Management System (Adobe Experience Manager/OWC/Magento)

  • Excellent communication skills along with experience in managing and motivating high performance teams and individuals

  • Have proven ability to establish rapport, credibility, and influence others to drive results across the organization.

  • Has creative problem-solving skills related to teams, project deliverables, and cross-functional issues amidst changing priorities

  • Flexible and resourceful to manage changing operational goals and demands.

  • Experience in project management and/or delivery offshore/onshore models and Agile development process

  • Passionate about operational excellence and Governance

  • Proven ability to set expectations and communicate status to both technical and business/exec teams and take responsibility and ownership on all critical/major issues to get logical closure.

  • Proven experience in working in matrix organizations with varying technology practices

  • Experience in managing 100+ resources in a single account or multiple accounts


Additional Information:

This person will have responsibility of delivering and owning a high level of governance of client relationships and global delivery.