Production Support Engineers - Java

Core Java, L2/L3 Support, Spring Boot, Relational Database, NoSQL
Description

GSPANN is looking for Production Support Engineers with expertise in Java-based applications. Our culture fosters individual initiative and excellence. Join our global workforce to unleash a pool of opportunities.

Who We Are

GSPANN has been in business for over a decade, with over 1800 employees worldwide, and servicing some of the largest retail, high technology, and manufacturing clients in North America. We provide an environment that enables career growth while still interacting with company leadership.

Visit Why GSPANN for more information.

Location: Hyderabad / Gurugram / Pune
Role Type: Full Time
Published On: 27 June 2022
Experience: 2 - 6 Years
Description
GSPANN is looking for Production Support Engineers with expertise in Java-based applications. Our culture fosters individual initiative and excellence. Join our global workforce to unleash a pool of opportunities.
Role and Responsibilities
  • Ensure on-time delivery of all assigned tasks - incidents, problem tickets, work orders, etc.
  • Develop or propose innovative approaches to performance optimization, code optimization, process improvements, and automation possibilities.
  • Monitor, analyze, troubleshoot problems, provide code fixes, and conduct tests.
  • Conduct root-cause analysis as and when needed; propose corrective action plans.
Skills and Experience
  • Mandatory 2+ years of production support (L2/L3) and coding experience on Java-based applications.
  • Should be open for rotating shifts, especially the night shifts.
  • Prior experience in technical documentation would be an advantage.
  • Must have good knowledge of Spring Boot and Microservices.
  • Good understanding of support delivery process/guidelines like Problem Management, Incident Management, Change Management, SLA Compliance, Productivity, and other application goals.
  • Expertise in application monitoring tools like Splunk, NewRelic
  • Should be comfortable writing SQL queries.
  • Must have good communication, analysis, and debugging skills.

Key Details

Location: Hyderabad / Gurugram / Pune
Role Type: Full Time
Published On: 27 June 2022
Experience: 2 - 6 Years

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