SRE Engineers - Java (L2/L3 Support)

Java, Site Reliability Engineering (SRE), SQL, Relational Database, Splunk, Sumo Logic, Dynatrace, Observability Tools
Description

GSPANN is looking for Site Reliability Engineers to join our Managed Services practice. As we march ahead on a tremendous growth trajectory, we seek a passionate and talented professional to join our growing family.

Who We Are

GSPANN has been in business for over a decade, with over 1800 employees worldwide, and servicing some of the largest retail, high technology, and manufacturing clients in North America. We provide an environment that enables career growth while still interacting with company leadership.

Visit Why GSPANN for more information.

Location: Hyderabad / Gurugram /Pune
Role Type: Full Time
Published On: 14 December 2022
Experience: 4+ Years
Description
GSPANN is looking for Site Reliability Engineers to join our Managed Services practice. As we march ahead on a tremendous growth trajectory, we seek a passionate and talented professional to join our growing family.
Role and Responsibilities
  • Debug and resolve issues reported by the Tier 1 team.
  • Conduct emergency bug fixes that impact production.
  • Proactively check logs and dashboard patterns, identify potential issues, and fix the same.
  • Identify gaps in alerting - work closely with engineering teams to fill the gaps.
  • Conduct root-cause analysis with detailed documentation.
  • Check if alerts are in place for all application anomalies.
  • Fine-tune thresholds.
  • Remove false alerts.
  • Identify monitoring opportunities and implement the same.
  • Ensure SLAs meet on time.
  • Identify automation opportunities and implement them.
  • Create a knowledge base (SOPs and runbooks) for Production support.
  • Work on enhancements requests.
Skills and Experience
  • 4+ years of experience in support or development.
  • Should be open for the noon shift.
  • 4+ years of experience in Java and support experience as L2 / L3 support engineer is mandatory.
  • Must have prior experience in the e-commerce domain.
  • Good analysis, debugging, and communication skills are a must.

Key Details

Location: Hyderabad / Gurugram /Pune
Role Type: Full Time
Published On: 14 December 2022
Experience: 4+ Years

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