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Automated Technical Production Support for Mobile Applications

Read how GSPANN provided a Cincinnati, US-based premier retailer client an automated support portal with a single dashboard to manage all mobile applications.

What can you learn from this case study?

  • Easy performance monitoring: The automated mobile application support portal with a single dashboard provided a complete view of the backend functionalities of the mobile apps in real-time. It simplified the process of tracking the health of the apps.
  • Reduced resolution time: Automation helped in reducing the overall time taken to resolve operational failures, provide a quick resolution, and a permanent fix for recurring failures.
  • Cost-effective solution: There was a huge reduction in operational cost when the process of providing a 24x7 backend digital production support was automated.

In addition to providing 24x7 iOS mobile apps support services and Android automated production support, GSPANN also added various out-of-the-box features in the dashboard. Download the case study to learn more.

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