Read how GSPANN provided a Cincinnati, US-based premier retailer client an automated support portal with a single dashboard to manage all mobile applications.
What can you learn from this case study?
- Easy performance monitoring: The automated mobile application support portal with a single dashboard provided a complete view of the backend functionalities of the mobile apps in real time. It simplified the process of tracking the health of the apps.
- Reduced resolution time: Automation helped in reducing the overall time taken to resolve operational failures, providing quick resolution and permanent fixture for recurring failures.
- Cost-effective solution: There was a huge reduction in operational cost when the process of providing a 24x7 backend digital production support was automated.
In addition to providing 24x7 iOS mobile apps support services and Android automated production support, GSPANN also added various out-of-the-box features in the dashboard. Download the case study to learn more.