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Delivering Omnichannel Using Magento 2 and IBM Sterling Order Management

Read how GSPANN helped a UAE-based premier retailer, having 1700+ stores in more than 20 countries, deliver enhanced shopping experience by upgrading their robust e-commerce website from Magento open-source to Commerce edition.

Things that you can learn from this paper:

  1. Omnichannel, multi-language shopping experience: By tightly integrating client’s e-commerce, ERP, OMS, and other backend platforms, we enabled a regionalized omnichannel experience to support its multi-country customers.
  2. Enhanced order management system (OMS): The integration with IBM Sterling and Oracle ERP eliminated inventory issues, which resulted in streamlining of the order management process.
  3. Simplified product search: Integration with Algolia helped in displaying real-time product search results quickly in a simplified manner. 

The migration from Magento Open Source to Commerce improved website functionalities and enhanced the client’s online presence.

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