GSPANN’s team redesigned various website features and developed new features that enable creation of new user accounts based on their website activity and build relationships with them. We worked on the final architecture, development, and testing of these features to ensure flawless delivery. Website performance was optimized by upgrading the technology stack.
The implemented solution includes:
- Banners: Designed two eye-catchy banners for: Mobile app download and members-only deals (to encourage the new users to sign-up).
- Third-Party Sign-ups: Allows users to sign-up using Google credentials to simplify the account creation process.
- Price Drop Alerts: Informs users about price drops on their previously saved searches.
- Buy Insurance: Enables users to buy insurance, if they have not done that at the time of booking.
- Live Chat: Significantly reduces query-resolution time by getting in touch with the customer operations team directly.
- Enabled ‘Keep Me Signed In’: Keeps the user signed in for 6 months for the ease-of-use.
- Newsletter Subscription: Notifies users about the latest offers and promotions.
- CCPA Compliance: A page on which users can select whether they want to share their information with the third party or not.
- Redesigned ‘Forget Password’ Page: The page had an unresponsive design that was based on old technology.