GSPANN designed, architected, implemented, and deployed a new website for the client. We worked with the client to select and use OpenText TeamSite and LiveSite as their content management and website runtime platforms for the new website. We used the workflows within TeamSite and LiveSite that made it is easy for the non-technical stakeholders to manage components, templates, data, and pages without having any dependencies on the IT team.
We replaced an aging website with a contemporary web experience and technology platform. We created new page designs, associated templates, and functional components for the Products, Solutions, Campaigns, and Training section of the client’s website. We designed each page's user experience and functionality to define the page templates while leveraging both common and page-specific components. The content creation and update for page components were provided through an easy-to-use set of page-specific forms. We used Bootstrap, Angular, and Sass to support our Responsive Web Design (RWD) as the foundation for delivering the experience while using a mature content management system from OpenText for the content authoring and delivery platforms.
Beyond the design of the new user experience, several significant improvements were made to the website's technology foundation. We deployed proactive chat for all product detail pages with chat handover (if the agent of a locale is offline) using Salesforce live chat integration. Besides, we provided in-built security and protection for the website's webpages through Security Assertion Markup Language (SAML).
