Optimize Alerts and Dashboards for Efficient Splunk-based Monitoring of E-Commerce Applications

Read how GSPANN helped a US-based skincare products manufacturer to efficiently manage e-commerce applications by enabling Splunk-based monitoring of email alerts and developing comprehensive dashboards. 

Key highlights:

• Eliminated manual monitoring of 40+ email alerts with the help of Splunk and created new alerts for adequate control.
• Merged multiple dashboards to reduce the time and resources required for efficient monitoring.
• Documented guidelines for the NOC L1 team with the help of Runbooks as a reference for 230+ triggered alerts.

Through this case study, you will learn about the importance of optimizing application monitoring processes to reduce cost, enhance efficiency, and provide better services to customers with a lower skip-ratio of critical alerts.