Ecommerce Trends in 2020

Top 10 Ecommerce Trends for 2020

The year 2020 will see some new emerging trends and some ongoing trends becoming stronger. Rising consumer expectation, predatory pricing, frequent changes in fashion trends, new technological innovation has pushed e-commerce-first retailers to offer realistic ‘try-on’ services online that gives a hands-on feel of the product to the customer before they make a purchase. 

While the e-commerce-first retailers are enabling more personalized experience and greater human connection with pop-up shops, technologies like device/facial recognition are making it possible for the offline stores to optimize their offering by knowing the movement of their in-store products.

Here is the sneak-peek of what 2020 holds:

  • The focus of this year would be data control — consumers will get better control of ‘what’ data they want to share and with ‘whom.’ This will be made possible by many upcoming acts/laws that will give customers more control over their data.
  • The improved voice recognition technology will enhance the capabilities of connected devices — IoT commerce will drive revenue.
  • The remote-access technology will enable more and more merchants and logistics companies to increase the convenience of deliveries by going into customer’s homes and cars directly.

To know more about such interesting trends and stats, and how to prepare your business to embrace these e-commerce trends, download the white paper.

Top 10 Ecommerce Trends for 2020 White Paper