Retail Services
Transforming retail experiences with innovative solutions for seamless customer journeys.
Approach We Use
Retail leaders understand that efficient inventory and supply chain management is crucial to staying competitive. Our Reimagine Retail vision offers agile, data-driven solutions tailored to help retailers adapt quickly to demand changes. From in-store systems like POS and mobile apps to comprehensive support for inventory, order, and financial management, we provide an end-to-end approach that ensures operational resilience. By integrating composable commerce, hyper-personalization, and omnichannel strategies, we help retailers forecast confidently, reduce risks, and enhance customer experiences. Our expertise keeps your retail ecosystem dynamic and responsive, empowering you to thrive in today’s fast-paced market.
Sectors We Service
Clothing and Accessories
Using our AI-assisted analytics tools, you can stay relevant and competitive in a rapidly evolving market by understanding and adapting to changing consumer preferences, trends, and shopping behaviors.
General Merchandise
As an ideal software systems integration partner for general merchandise retailers, we help you build a unified platform that connects diverse product categories, from apparel to electronics and home goods.
Health and Personal Care
We support your business by optimizing inventory management to ensure product freshness and meet evolving consumer demands for wellness products.
Food and Beverage
Leverage our experience in the food and beverage business to ensure that the best product mix is readily available, boosting customer retention.
Sporting Goods
Whether your main business is B2C or B2B, you can rely on us to ensure your in-store or online operations operate at maximum potential.
Non-Store Retailers
With our guidance, your business can build a robust e-commerce platform with seamless omnichannel integration and advanced analytics to enhance the customer experience.
Solutions We Offer
Reimagine Retail
Future-proof your business with cutting-edge, hyper-personalized, cloud-based composable commerce solutions. We’ll help you build a robust yet agile foundation that can help adapt your retail operations for any future needs.
Data at Your Fingertips
Empower your team with instant access to holistic data-driven insights from all sources, enabling smarter, real-time decisions that optimize performance across every channel.
Omnichannel
Building seamless experiences across every channel can be challenging. We help connect your digital and physical touchpoints to bring personalized, loyalty-driven shopping to life.
Marketing
You know what resonates with your customers, and we can help qualify, filter what works best and amplify that. Drive omnichannel insights-driven personalized engagement that builds stronger customer relationships.
Core Systems
Focused on operational efficiency, you can count on us to back you up. Our integrated solutions streamline inventory, order management, supply chain, and financial operations.
Store Systems
Your in-store experience matters, and we can help you elevate it. From POS systems to kiosks and mobile apps, we help you create an efficient, customer-centered environment.
Reimagine Retail
Capabilities
Today’s consumers expect fast, seamless access to products and information. Technologies like Augmented Reality (AR), and GenAI are disrupting the retail industry. We enable you to stay ahead of the tech curve and meet your customers where they are in the digital space. GSPANN supports you in reimagining the retail experience, crafting integrated solutions that transform every step of the customer journey, and adapting to any market change quickly and with ease.
Composable Commerce
Unlock the future of retail with a microservices-based composable commerce architecture, allowing you to adopt and scale new technologies with ease.
Hyper-Personalization
Deliver tailored shopping experiences that captivate customers and build loyalty. With GSPANN's ContentHubGPT, you can dynamically create and personalize content at scale, making every interaction feel unique. This AI-powered tool helps you craft messaging and product recommendations that resonate, turning casual shoppers into lifelong customers.
Tech-Enhanced Experience
We help you create unique customer experiences using new technologies like Augmented Reality to boost your topline, while reducing return rates.
Data at Your Fingertips
Capabilities
Gain a competitive edge with real-time, unified access to data across your sales, ordering, inventory, and supply chain systems. With GSPANN’s support in developing integrated data solutions, you’ll have the insights you need to operate efficiently, reduce waste, drive sales growth, and plan for your future success with confidence.
360 Customer View
Leverage deep customer insights through advanced analytics, KPI tracking, and behavior analysis. GSPANN helps you create a comprehensive view, empowering you to make data-driven decisions that fuel business growth.
Automated Accuracy
Restore confidence in your data by building systems that monitor and validate accuracy in real-time. With GSPANN’s quality engineering expertise, you can rely on data you trust.
Unlock Data Silos
Unify data across systems to gain clear, actionable insights. GSPANN helps you identify and unlock siloed data, creating a seamless flow of information that enhances retail decision-making.
Omnichannel
Capabilities
Imagine having truly consistent brand experience at every customer touchpoint. We help you seamlessly engage with your customers across in-store and digital realms while ensuring a unified and personalized shopping journey.
Retail Harmony
Empower your business to create a seamless shopping experience that unites online and offline touchpoints effortlessly.
BOPIS, BORIS, ROPIS – Keep Customer Convenience First
Bring flexibility to your customers with options like Buy Online, Pick Up In-Store (BOPIS), Buy Online, Return In-Store (BORIS), and Reserve Online, Pick Up In-Store (ROPIS), all guided by our expertise to enhance convenience and satisfaction.
Consistent Brand Messaging
Reinforce your brand with consistent messaging across devices and channels, creating a unified voice that resonates with customers.
Marketing
Capabilities
Leveraging our proven multifaceted strategies can expand your market reach, enhance customer engagement, differentiate your brand, drive sales, and ensure sustainable business growth. Our holistic retail marketing strategies encompass content management, loyalty and rewards program enhancement, merchandising support, solidifying social media presence, campaign support, and customer insights.
Content Management Solutions
We help ensure your content creators remain in complete control, utilizing modern composable commerce technologies to create a single source of truth for content.
Loyalty and Rewards Programs
With our assistance in creating or enhancing your loyalty and rewards programs, you can drive repeat purchases, enhance customer retention, and foster brand advocacy.
Merchandising
We help boost your business through consultation, visual design, consistent brand messaging, and optimized space utilization.
Campaign Support
Our retail digital campaign support maximizes ROI through targeted strategies, precise analytics, consultation, visual design, consistent brand messaging, and optimized space utilization.
Social Media Presence
Enhance brand visibility, engage target audiences and drive increased traffic and sales opportunities with our help establishing a social media presence.
Core Systems
Capabilities
We recognize that end-to-end transparency and control over its behind-the-scenes supporting infrastructure is vital to your business. Our practice has proven experience streamlining the management of warehouses, supply chains, inventory, orders, and financial planning.
Warehouse Management
Our services help you optimize space, enhance labor efficiency, and improve inventory accuracy to reduce costs and boost profitability.
Supply Chain Management
As we assist you with improved visibility throughout your entire supply chain, you can ensure timely deliveries and gain a competitive advantage.
Inventory Management
We ensure comprehensive inventory tracking, making out-of-stock lost sales a thing of the past.
Order Management
Our practice helps you streamline your operations, reduce errors, enhance customer satisfaction, providing real-time visibility for business growth.
Financial Planning
You can optimize cash flow, mitigate risks, and ensure long-term viability by leveraging our analytics expertise to provide strategic insights.
Store Systems
Capabilities
We help you leverage cutting-edge AI technologies to revolutionize your store systems, including advanced POS systems, interactive in-store kiosks, and user-friendly mobile apps. Our practice uses an end-to-end approach that enhances the efficiency of your retail operations and elevates customer satisfaction, driving growth and market competitiveness.
Point of Sale (POS)
You gain total sales transparency as our accurate and proven POS solutions are customized to fit your order and inventory management.
Kiosk
Streamline your retail operations with interactive kiosks, enhancing the customer experience and increasing sales efficiency.
In-Store Mobile Apps
Your customers and sales assistants will benefit from our innovative in-store mobile apps.
Talk with Us
See how we can help you create an actionable roadmap to achieve your business objectives.
Rama Aluri
Practice Leader, E-commerce, Enterprise Content Management, and Application Services
