Operational Analytics Dashboard

GSPANN's Information Analytics Practice developed an analytics dashboard using SAP HANA, Qlik Sense and business process automation solution to guide and optimize sales effort with pin-point tactics.

Learn how GSPANN helped a Silicon Valley-based $5B global semiconductor processing equipment manufacturer gain greater insight to guide and optimize their customer acquisition and retention processes. The project delivered insights, based on existing customer data, and is used by the sales and marketing teams.

What can you learn from this paper?

  • Automating timely insights from customer information. Understand how we pulled information from many systems to create a single view of a customer's sales and retention cycle.
  • Use of SAP HANA to consolidate information. Learn how we helped leverage an existing investment in SAP HANA to consolidate information for customer reporting and dashboards.
  • Simplify processes through automation of integrated platforms. With the help of a custom business process automation, we helped our client remove the manual effort in gathering, collating, and reporting information.
  • Improving the sales and customer retention cycles. The client sales leadership could see improvements in the both sales closures and customer retention by applying the tactics based on the new insights.
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