Gain a Decisive Edge Over Your Competition by Integrating AEM with PIM


    Onboarding external products required the company to procure and define product details before launch, which took four to six weeks, inhibiting business growth. Learn how our Adobe team dramatically increased product launch efficiency using Adobe Experience Manager (AEM) in tandem with the company’s existing Product Information Management (PIM) platform.

    The Client

    A multinational retailer of personal care and beauty products, featuring over 300 brands, including their own private label.

    The Challenge

     

     

    A key company business growth inhibitor was a lengthy product launch cycle, which involved brand representatives, merchandisers, and multiple creative teams. Product details such as titles, descriptions, and images flowed to the company from several channels, including email, files residing on file servers, and dropbox sites.

     

     
    Insight-Image

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    The Solution

     

    GSPANN’s team of developers and QA engineers designed and implemented a custom solution that integrated PIM with AEM Assets (DAM), allowing the company to use the best of both platforms. No other existing single software platform could offer a solution to meet the client’s business challenges.

     

    Products provided by partner brands use a workflow that lets them directly enter and update information about the product (including associated digital assets) into PIM. Also, the company’s in-house product photo team creates many assets, such as images and videos, which are automatically added to the product entity within the workflow.

     

     

     

    Here are a few key points from the solution adopted by the company:

     

    • AEM PIM Integration with DAM: Provided end-to-end lifecycle management of products. The PIM provides centralized product information management while DAM is performed centrally using AEM Assets.

     

    • Centrally managed access control: DAM controls access to digital assets. The ‘Product’ entity offers product governance.

     

    • Automated and streamlined product ingestion: Workflows eliminated manual steps. Digital asset storage was optimized, saving high storage costs.

    Business Impact

     

    • Reduced time to market: The new system reduces product onboarding, refinement, and launch times by 70%.

     

    • Eased asset management: The company can now establish access control, govern processes, enforce version control, and conduct proper product and asset audits.

     

    • Saves time and money: The solution eliminates asset duplication, saving storage costs. The company can manage digital rights in AEM Assets, avoiding penalties and legal fees.

     

    • Centralized visibility: PIM offers a centralized view into the product entity lifecycle - a ‘Single Source of Truth.’ The new system reduces the number of manual steps and facilitates the creation of future roadmaps.

    Technologies Used

    Adobe Experience Manager: Cloud-based platform that provides a personalized customer experience across multiple digital media channelsAEM Assets: An AEM component that manages digital assets (DAM)Syndigo/Riversand PIM: A high-scale enterprise-grade SaaS platform that manages, governs, and analyzes product information

    Related Capabilities

    Utilize Actionable Insights from Multiple Data Hubs to Gain More Customers and Boost Sales

     

    Unlock the power of data insights buried deep within your diverse systems across the organization. We empower businesses to effectively collect, beautifully visualize, critically analyze, and intelligently interpret data to support organizational goals. Our team ensures good returns on the big data technology investment with effective use of the latest data and analytics tools.