TWO CONNECTED TRANSFORMATIONS
This year, at Salesforce Connections, we’re bringing the building blocks to make Agentforce real, connecting customer data with commerce execution so enterprise teams can move from AI experimentation to scalable outcomes.
Meet us at Booth 502 to see how we help enterprise brands make Agentforce real, by connecting what matters most: customer data + commerce execution.
From unified profiles and autonomous campaigns to storefront modernization and fulfillment workflows, we build the foundation for true agentic marketing and agentic commerce.
What we deliver
- Connected customer profiles across Marketing, Sales, Loyalty, and Service
- AI-ready data foundations with governance and Trust Layer readiness
- Modern commerce architecture across SFCC, OMS, BOPIS, POS, and marketplaces
- MuleSoft-powered integration that keeps everything in sync
WHAT WE SOLVE
Five challenges we help enterprise brands conquer
From data silos to cart abandonment, our Salesforce Commerce Cloud expertise addresses the problems that directly impact your revenue.
01 - DATA & INTEGRATION
Breaking data silos between platforms
Automate bidirectional data sync between BigQuery, Salesforce, and your analytics stack — without expensive middleware licenses. Our Airflow + Python approach saves costs while keeping data accurate.
02 - PLATFORM MODERNIZATION
Escaping legacy storefront limitations
Migrate from AEM, SiteGenesis, or proprietary systems to SFCC SFRA with composable MACH architecture — unlocking modern commerce features, faster deployments, and MuleSoft-powered flexibility.
03 - MOBILE COMMERCE
Closing the mobile experience gap
Build React Native mobile apps on SFCC in as little as 3 months. We’ve delivered 1M+ download apps with 4.5★ ratings, leveraging OCAPI, Einstein AI personalization, and PayUBiz integrations.
04 - CONVERSION OPTIMIZATION
Cart abandonment & performance
Tackle the full conversion funnel — from SFCC page speed optimization and checkout UX to BOPIS with omnichannel inventory. Every second of load time and every checkout friction point costs revenue.
05 - CX & COMPLIANCE
Balancing customer experience with privacy
Integrate Salesforce Service Cloud with contact center platforms like NICE inContact — recording calls for quality insights while automatically masking sensitive data like credit cards and CVV codes in real time.
FEATURED SESSION
Most Agentforce projects have a tough time taking off. Learn the 7 foundational building blocks every team needs first, from data harmonization and use case selection to Trust Layer policy, simulation, and a realistic 90-day rollout plan.
Key takeaways
- Understand the 7 foundational building blocks that determine whether an Agentforce program ships or stalls in its first 90 days.
- Learn how to select the right first use case tied to measurable business and P&L impact.
- Build a practical 90-day roadmap for standing up your first agent, including human-in-the-loop checkpoints, simulation and evaluation testing, and ROI measurement.
Whether you’re exploring your first AI agent or looking to move beyond experimentation, this session will help your teams turn Agentforce into a scalable business capability.
PROVEN RESULTS
Real outcomes from real engagements
These aren’t hypotheticals. Here’s what happens when deep SFCC expertise meets ambitious retail brands.
UK retailer expands into APAC with a rebuilt mobile app
Re-engineered a legacy mobile app on SFCC using React Native, separating frontend from backend APIs, and integrating Einstein for AI-driven personalization across the APAC market.
Education publisher migrates from AEM to SFCC SFRA
Replaced a static AEM website with a full SFCC storefront — automating order processing, enabling subscription configuration without developers, and unlocking real-time promotions.
Retail giant secures IVR calls while unlocking CX insights
Integrated Salesforce Service Cloud with NICE inContact to record all IVR calls while auto-masking credit card data — enabling quality monitoring without privacy risk.
BOPIS & omnichannel inventory on SFCC
Our deep-dive on legacy vs. omnichannel inventory approaches helps retailers choose the right BOPIS architecture — from store-level inventory lists to Salesforce’s cloud-to-cloud OCI integration.
TECHNOLOGY EXPERTISE
The platforms and patterns we bring to the table
Deep, certified expertise across the Salesforce commerce ecosystem — and the modern integration layer around it.
MEET US AT CONNECTIONS
Let’s talk about what’s slowing your commerce down
Book a 30-minute conversation with our SFCC experts at Connections. Whether it’s a migration, mobile app, or performance audit — we’ll bring the right people to the table.
Email us: marketing.team@gspann.com
