Azure Support Engineer
Azure Data Factory, Azure API Management, Azure Databricks, Azure DevOps, Azure Data Lake Storage, SQL, Synapse Data Warehouse
Description
GSPANN is looking for an Azure Support Engineer. As we march ahead on a tremendous growth trajectory, we seek passionate and talented professionals to join our growing family.
Who We Are
GSPANN has been in business for over a decade, with over 2000 employees worldwide, and servicing some of the largest retail, high technology, and manufacturing clients in North America. We provide an environment that enables career growth while still interacting with company leadership.
Visit Why GSPANN for more information.
Location: Hyderabad
Role Type: Full Time
Published On: 10 June 2024
Experience: 7+ Years
Description
GSPANN is looking for an Azure Support Engineer. As we march ahead on a tremendous growth trajectory, we seek passionate and talented professionals to join our growing family.
Role and Responsibilities
- Build deep knowledge of the business and understand the end-to-end customer journey.
- Partner with stakeholders to improve the design, visibility, availability, scalability, and performance of services.
- Efficiently automate manual processes, deep dive into incidents, and facilitate blameless postmortems.
- Improve alert management, decision-making, analysis, and various optimization techniques by measuring data using standardized telemetry.
- Support planned changes with deployment, post-deployment monitoring and create new dashboards or alerts as needed to monitor new changes in the system.
- Evaluate open-source and vendor products, create a proof of concepts, and migrate applications to the external cloud.
- Adhere to crucial company controls that are necessary to meet internal or external audit requirements.
- Build value-proposition presentations, case studies, and accelerators.
Skills and Experience
- 7+ years of experience in software development, technical operations, and running large-scale applications.
- 6+ years of experience in developing or supporting Azure Data Factory, Azure API Management, Azure Databricks, Azure DevOps, Azure Data Lake Storage (ADLS), SQL and Synapse data warehouse.
- 4+ years of experience in Service Engineering, Support, or Operations.
- Any experience in data virtualization products like Denodo is desirable.
- Azure Data Engineer or Solutions Architect certification would be an advantage.
- Should have a good understanding of container platforms like Docker and Kubernetes.
- Should have knowledge on the ETL framework.
- Hands-on experience in working with high-volume, mission-critical applications.
- Very good understanding of the IT Infrastructure Library(ITIL) framework and various IT Service Management (ITSM) tools available in the marketplace.
- Prior experience in SRE processes.
- A deep appreciation of IT tools, techniques, systems, and solutions.
- Excellent communication skills along with experience in driving triage calls, which involve different stakeholders.
- Has creative problem-solving skills related to cross-functional issues amidst changing priorities.
- Should be flexible and resourceful to swiftly manage the changing operational goals and demands.
- Good experience in handling escalations and taking complete responsibility and ownership of all critical issues to get a logical closure.
- Flexible to work in rotational shifts.
