The company’s e-commerce platform was based upon SAP Commerce Cloud integrated with Talend. Talend is a low-code platform that provides data integration, management, and extract-transfer-load (ETL) support. All company product information was stored in MariaDB.
They were experiencing problems uploading data from their product information management system (PIM) into SAP Hybris. Data uploads were scheduled to occur every 12 hours. Because the execution time took between 15 to 17 hours, the old system was causing a delay in new product introductions. More recent products appeared to be unavailable when in fact, they were available. Further, customers needed clarification as older products still showed up with the old prices and attributes.
To summarize, the company was looking for the following: