Who is the Client

A US-based manufacturer of semiconductor processing equipment used in silicon wafer processing, with an annual sale of approx. $10B.

The Challenge

The client owns multiple large manufacturing plants in various locations. They have separate units for performing the different processes for manufacturing semiconductor processing equipment.

The client was struggling with the challenge related to the lengthy process of acquiring external IPs and creating network access accounts for the vendors and suppliers. They did not want to allow Virtual Private Network (VPN) and internal network access to the external users without security checks. The client wanted a highly-secure and reliable collaboration platform to share confidential files and documents. The motive was to provide permission-based access to the vendors and suppliers on their network, requiring custom-made functionality for workflows and user interface (UI), and enhanced system security.

The Solution

GSPANN developed a multi-tenant solution based on a SharePoint collaboration environment (enabled with DRM) for the client's internal users, vendors, and suppliers, deploying the solution on Microsoft Azure cloud computing platform using Infrastructure as a Service (IaaS) architecture. We implemented a self-service model to access, monitor, and manage remote data center’s infrastructure and increase the application’s accessibility.

A complete collaboration environment was built to facilitate secure and efficient bi-directional data sharing. Our experts developed the application’s UI to facilitate a secure and encrypted file-sharing mechanism outside the organization's network and manage the entire cloud infrastructure including the technical support services for L1, L2, and L3 escalations. Application security was enhanced through Active Directory Federation Services (ADFS) and an additional layer of 2FA protection was added through DUO authentication.

We also integrated Seclore DRM suite with a collaboration platform to ensure data security through DRM policies, enabled via Seclore FileSecure Desktop Client solution. Additionally, we developed a mobile survey application in conjunction with REST API services to analyze business intelligence (BI) data in a consolidated format.

All the major tasks were automated to cut down the cost and reduce the support turnaround time. A hassle-free and self-service user account management system was implemented to help the client manage vendor and supplier credentials. Moreover, the integration of SharePoint with a Qlik sense server helped in generating a BI dashboard and enabled an advanced reporting mechanism.

Business Impact

  • Easy application accessibility achieved with the reduced time frame required by an external user to create their account, streamlining the process of file sharing.
  • Enabled secure file sharing by restricting the copy, printing, downloading the documents, and disabled the permissions to share watermarked documents.
  • Data-centric usage tracking and auditing facilitated by bringing a huge change in performing daily tasks, monitoring work, and streamlining safety measures at the workplace.

Technologies Used

Atlassian Jira. Platform to manage sprint stories
Microsoft SharePoint. A web-based collaborative platform that integrates with Microsoft Office and empowers teamwork with dynamic and productive team sites
Microsoft Active Directory Federation Services (ADFS). A feature and web service in the Windows Server Operating System that allows sharing of identity information outside a company's network
Microsoft Azure. A cloud computing platform for building, testing, deploying, and managing applications and services
Seclore DRM. A digital rights management solution that enables organizations to control the usage of files both within and outside of organizations’ boundaries
Qlik. BI software
Microsoft SQL. A relational database management system that stores and retrieves data as requested by other software applications
Windows PowerShell. A cross-platform task automation and configuration management framework, consisting of a command-line shell and scripting language
Microsoft Visual Studio. An integrated development environment used to develop computer programs, as well as websites, web apps, web services, and mobile apps

Related Capabilities

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