Insights

The latest thinking

Explore insights, case studies, and thought leadership on digital transformation, AI, cloud modernization, and more.

PXM Consolidation ROI: How to Tell Which Numbers Will Survive Finance Scrutiny

Any vendor can show you a big consolidation number. We’ll show you how to test whether it is real. That includes ours. Hosted by GSPANN and Syndigo.

Featured

BLOG

Meta Muse and OpenAI Dots Can Now Shop at Your Store. Control How They Work on Your Site.

2.5 million shoppers installed a personal AI shopping agent in the last two weeks, and it already buys, haggles, and returns on their behalf at stores that never agreed to any of it.

Featured

CASE STUDY

Boomi Agentic AI Automates AR Reconciliation

A cloud communications SaaS company automated Accounts Receivable reconciliation using Boomi agentic AI, converting a full-day manual billing process into a seconds-long, intelligent workflow.

ChatGPT Business Hub for Retailers: Advantages and Pitfalls

BLOG

ChatGPT Business Hub for Retailers: The Advantages and the Pitfalls

ChatGPT Business Hub puts a retailer's verified profile, product feed and AI agent in front of 1.2 billion weekly ChatGPT users. It promises to be your next sales channel. But is there more to it?

BLOG

Does Your E-Commerce Website Need Its Own AI Shopping Agent?

Customers can already shop through AI shopping assistants, and the two biggest retailers, Amazon and Walmart both have their own agents. Should you do the same?

WEBINAR

Liferay DXP vs. Sitecore: Why Enterprises Are Rethinking Their Platform Choice

Sitecore is moving XP customers to XM Cloud and pushing them toward a SaaS-only model with a vendor-driven timeline. The webinar will help you understand what that costs you and what other options you have available.

BLOG

Product Detail Pages Were Built for Filters, Not Questions AI Needs to Answer

In one Google test, conversational attributes a brand submitted showed up in half of the relevant product recommendations in AI Mode. Whether you can write them depends on the PIM system you pick.

BLOG

"Don't Buy!" AI Agents Are Now Recommending Your Customers Not to Buy

57.5% of people who use AI have walked away from a purchase because a chatbot weighed in. It is also making your 'loyal' customers switch without a second thought.

GSPANN at the 2026 NMSDC Annual Conference & Exchange, Booth South Hall 312

EVENT

GSPANN at NMSDC Annual Conference & Exchange 2026

Everybody is talking about AI. Your business leaders want proof that it works at scale. Meet us at Booth South Hall 312 at NMSDC conference to see what we have delivered for Fortune 1000 clients.

BLOG

Get Your Mobile App Recommended by AI

AI models weigh only 6 of the 16 criteria that helps you apps rank on app stores. AI Shelf Optimization is now as important as App Store Optimization.